We are happy to custom make and preorder in SOLD OUT items for you. Please allow 1-2 weeks for stamps to be custom made, 4-8 weeks for wax seals to be custom made, 4-8 weeks for preorder items to go through production (sometimes longer depending on artist).
We ship all items on your order together. If you want other items prior please place a separate order for preorder / custom items.
All custom made / preorder items are FINAL and cannot be returned or refunded or cancelled for any reason.
All prices are in Australian Dollars & include GST. We accept Visa, Master Card, Paypal, EFT, Afterpay and Zipppay.
We want you to be happy so please contact us if there is any issue with your order. We do carefully check all items before sending to you to ensure they are not defective. We work with you to fix any issues if products are defective.
Sale items: may be offered at a discounted price due to slight damage, or a small fault. These items are NOT returnable or refundable and are delivered as is at a discounted price.
Once parcels have left our shop/warehouse via the courier, they are then the property of Australia Post / Fastway / Couriers Please / TNT etc. We are not legally responsible for lost or damaged goods. We make every effort to work with you if items get broken but please note we will not instantly replace or refund products damaged in transit. We use great courier companies BUT if your package rattles or looks squashed do not accept it from the courier. The courier will NOT accept responsibility unless you pay for insurance and sign for the package on delivery. Contact us if you would like to add insurance to your order.
Contact us via email within 2 days of receipt of your order. Please provide reason for return, photos if damaged and invoice number.
If return is accepted it will be provided as a voucher code / in store credit as approved. Original shipping and return shipping charges are not refundable.
When you send back your return, please make sure you provide the following details: Your full name, invoice number and date of email approved return. Items in original packaging / packaged not to incur any damage.
Post to: SIX THINGS, PO Box 34 Bilambil Heights NSW 2486.
Returns must be sent within 1 week and tracking number must be emailed to us to ensure safe and documented delivery.
Any unauthorized returns will not be accepted and only returned at the Customer’s expense.
All cancellations will incur a handling fee of approximately 10-40% order value to cover banking fees, restocking fees, staff time of unpacking and packing depending on how much time has been spent on your order.
As company policy, we do not trade in endangered, rare or otherwise protected wildlife. Your purchase aids environmental conservation rather than detracting from it by encouraging the indigenous caretakers to maintain host plant areas and all taxes on permitted insects go toward government regulatory control. All butterflies, other insects and arachnids are real and ethically farmed. Framed Insects / butterflies are a natural product and as such small imperfections and variants to example photos may occur. Website images are as close as possible to true likeness. Some sizings of insect in frame maybe approximate. All insects are permanently and professionally mounted in a fumigated frame. Please allow a few days for bugs to be framed for you.As this is a natural product book lice may occur in your frame. Book lice are present in most environments, they do not carry disease and are best dealt with by placing frame inside a plastic bag and put into freezer for a minimum of 72 hours. Keep framed specimens out of direct sunlight and keep in low humid areas. This will prevent mould and help prevent book lice.
Six things is bound by and complies with the National Privacy Principles ("NPPs") under the Privacy Act 1998 (Cth). In accordance with the NPPs, our policy for collecting and using personal information that you disclose to us while visiting this website is explained below. We may collect the following information for marketing purposes to identify the most useful and popular sections of this website and to generally improve this website: your server address; domain name; the date and time of your visit to our website; the pages viewed and information downloaded; the previous website that you visited; and the type of browser used. No attempt will be made to identify users by their browsing activities.
Where we seek responses from you for website feedback, press enquiries and business development, this may involve you giving us your email address. Your email address will only be used for the purpose for which you have provided it. You may be given the option to receive emails relating to this website or our products and services and each email sent will give you the option to unsubscribe. Should you decide to respond to any interactive facility on the website, you may be asked to provide some of the following types of personal information: contact information such as your name, postal address, email address and telephone number; and
other information such as how you found out about this website. Subject to obtaining your consent, the information will only be used and/or disclosed for the primary purpose of collection. If the information is not provided, we may not be able to provide the services requested.
All of our prices are in Australian dollars (AUD) and include GST (Goods and Services Tax). Product prices are regularly updated when price changes are received from our suppliers.
Copyright Disclaimer © 2015 J6 design Pty Ltd trading as Six things. All Rights Reserved. This website and all of its contents are subject to copyright under Australian and international law. Unless other attribution is given, all such copyright is owned by J6 design. Except where specifically noted, no information or graphics within this website may be copied, duplicated, stored or reproduced in any form without our express written consent. All other trade marks are property of their respective owners. In allowing you access to this website, we do not grant to you any right whatsoever to use any such trade mark. You acknowledge that you have no such rights and that none will arise by your accessing or using this website.
We offer links from this website to other websites, hosted by unrelated companies, which we think may be of interest to you. We do not make any representation as to the accuracy or suitability of any of the information contained in those sites and we do not accept any responsibility or liability for the conduct or content of those sites. Links to other sites where goods or services are advertised are not endorsements or recommendations by us. Your use of them is at your own risk.
This website is for informational purposes only. J6 design makes every effort to ensure that the contents of this website are true and accurate. However, we make no warranty as to the completeness, accuracy or reliability of such contents and we exclude, to the maximum extent permissible by law, any and all implied terms and warranties. Neither we nor any of our directors, officers, employees, agents or contractors will be liable for any consequences resulting from the use of any of this information. If you are dissatisfied with this website, your sole remedy is to discontinue your use of it.
We will, at your request, provide you with access to information that we have collected about you through this website. To gain access to this information or if you feel that your privacy has been breached and you wish to make a complaint please contact us. If you make a complaint, please provide details of the circumstances in which you feel that breach of privacy occurred. If you believe that the information we hold about you is inaccurate or out of date, please contact us and we will correct the relevant information.